What are unscheduled work exceptions?

Question/Issue What are unscheduled work exceptions? Answer/Solution Unscheduled work exceptions allow users to track exceptions for unscheduled work, as well as job codes that are tracked by day of week. Step by Step: To configure these exceptions: 1 – Expand…

What is the Track Job Code Day of Week Exception?

Question/Issue What is the Track Job Code Day of Week Exception? Answer/Solution The Tracked job code day of week exception allows for job codes marked as active on certain days of the week to be tracked. ¬†This must be enabled…

Hours are not calculating in Individual Hours or Reports

Question/Issue Hours are not being calculated in individual hours or reports, how do I fix this issue?   Answer/Solution The Individual hours section is a place where you can see the calculated hours for a specific period/date range.¬† This calculation…