How To: Setup RDTg Touch with V7

Question/Issue How do I setup my new RDTg Touch with V7? Answer/Solution There are two primary ways to configure an RDTg, with a Static IP and using DHCP. Step By Step Connect the RDTg There is a lock on the…

What are unscheduled work exceptions?

Question/Issue What are unscheduled work exceptions? Answer/Solution Unscheduled work exceptions allow users to track exceptions for unscheduled work, as well as job codes that are tracked by day of week. Step by Step: To configure these exceptions: 1 – Expand…

What is the Track Job Code Day of Week Exception?

Question/Issue What is the Track Job Code Day of Week Exception? Answer/Solution The Tracked job code day of week exception allows for job codes marked as active on certain days of the week to be tracked.  This must be enabled…

How To: Set up the automated holiday processing

Question/Issue How do I set up the automated holiday processing? Answer/Solution Step By Step 1 – Set up the holiday by going to Company -> Holidays.  Once there, add a holiday by using the Add button on the right side.…

How To: Add multiple companies to a single namespace

Question/Issue   How do I add multiple companies to a single namespace? Answer/Solution 1. In the TimeClock Plus Control Panel, select “Go to Admin Server” 2. Log in using the Admin Server password 3. In the top toolbar, select “Namespaces”…

How To: Configure the Employee Contracts Module

Question/Issue How do I configure the Employee Contracts Module (v7)? Answer/Solution The Contract Hours calculation module allows for the creation of employee contracts. These contracts include a set number of hours for each day of the year. Once assigned, the…

What are Accrual Banks and how do I use them?

Question/Issue What are Accrual Banks and how do I use them? Answer/Solution Accrual Banks are used in v7 to store accrued hours for employee leave. This includes, but is not limited to, Vacation, Holiday, Sick Time, Bereavement, Comp Time and…

What Types of Clocks are compatible with V7?

Question/Issue Which clocks are compatible with V7 and which are not? What do I need to do to configure these clocks? Answer/Solution V7 only supports a select range of hardware options. 100/200 Series RDT (Serial and Ethernet) GT-400 Hand Scanners RDTg’s…

How To: Use Period Export Automations

Question/Issue I need my payroll exports to be automated, how do I do that?   Answer/Solution The period export feature allows for automation through either email or FTP location.  Follow the steps below to configure this feature.  Please note, these…