Essentials: Creating a company (6.0)

In order to start using TimeClock Plus we’ll need to create a company to put all of our data in. To do this, open TimeClock Manager. – Start > Programs >TimeClock Plus 6.0, TimeClock Manager   From TimeClock Manager, in…

How to: Change Terminal Prompts

Question / Issue Can I modify the prompts/text on our clocks/terminals?   Answer / Solution Terminal prompts can be modified to read differently depending on the  business needs. Some can change the prompts to be in different languages, with certain…

System requirements for TimeClock Plus

Question/Issue I am going to Install TimeClock on my Network,  what do I need in order to ensure that the software will run correctly? Answer/Solution Below we’ve listed all current versions and requirements. Requirements for version 4.2/5.0 (Small Business Edition): Client…

New network device has caused my RDT to stop working

Question / Issue I’ve started using a new network device (computer, printer, etc.) and now I’m having problems with my wall mounted Remote Data Terminal(RDT)   Answer / Solution Normally, this will be an issue with the IP addresses.  If…

Contacting Technical Support

If you are in need of further information that the Knowledge Base does not offer, or if you are looking for further technical support, you can contact us Monday through Friday from 9am to 5pm CST by chat or phone.…

New Install

Which version are we installing? 4.2 (Small Business Edition) 6.0 (Professional Edition) Web 3.0 Hybrid

How To: Create a continuous ping with log

Question / Issue How do I create a a continuous ping to an RDT and log the results? Note: This is an uncommon troubleshooting step for RDT’s that can help diagnose network issues.   Answer / Solution For our purposes,…