How To: Setup RDTg Touch with V7

Question/Issue How do I setup my new RDTg Touch with V7? Answer/Solution There are two primary ways to configure an RDTg, using a Static IP, or DHCP. Step By Step Connect the RDTg There is a lock on the top…

What Types of Clocks are compatible with V7?

Question/Issue Which clocks are compatible with V7 and which are not? What do I need to do to configure these clocks? Answer/Solution V7 only supports a select range of hardware options. 100/200 Series RDT (Serial and Ethernet) GT-400 Hand Scanners RDTg’s…

How To: Re-calibrate HP-1000

Question/Issue I need to re-calibrate the camera in my HP-1000 Handscanner, how do I do that? Answer/Solution Re-calibrating is a procedure that “resets” the camera’s positioning and exposure time, to match the current environment and lighting of the clocks current…

How to: Change Terminal Prompts

Question / Issue Can I modify the prompts/text on our clocks/terminals?   Answer / Solution Terminal prompts can be modified to read differently depending on the  business needs. Some can change the prompts to be in different languages, with certain…

How To: Access Offline Mode on My Clocks

Question / Issue How do I access the offline mode on my clock to change settings?  Answer / Solution These button presses are specific to each clock.  Please refer to the appropriate clock model in order to access your offline…