How To: Re-calibrate HP-1000

Question/Issue I need to re-calibrate the camera in my HP-1000 handscanner, how do I do that? Answer/Solution Re-calibrating is a procedure that “resets” the camera’s positioning and exposure time, to match the current environment and lighting of the clocks current…

How to: Change Terminal Prompts

Question / Issue Can I modify the prompts/text on our clocks/terminals?   Answer / Solution Terminal prompts can be modified to read differently depending on the  business needs. Some can change the prompts to be in different languages, with certain…

How To: Access Offline Mode on My Clocks

Question / Issue How do I access the offline mode on my clock to change settings?  Answer / Solution These button presses are specific to each clock.  Please refer to the appropriate clock model in order to access your offline…

How To: Change the Baud Rate on a Serial Clock

Question / Issue How do I change/view the current baud rate on my serial timeclock? Answer / Solution 100/200 Series clock:  We’ll need to go into the clock’s offline mode. Normally this can be done by power cycling the clock…

New network device has caused my RDT to stop working

Question / Issue I’ve started using a new network device (computer, printer, etc.) and now I’m having problems with my wall mounted Remote Data Terminal(RDT)   Answer / Solution Normally, this will be an issue with the IP addresses.  If…